Fashionpara.com Return & Exchange Policy

We Value Your Satisfaction

At Fashionpara.com, we strive to ensure that you are completely satisfied with your purchases. If your item isn't exactly what you expected, we offer a convenient return or exchange process within 20 days of package delivery, subject to the following terms:

Eligibility for Returns:

• Items must be returned in the same condition as received: unworn, unwashed, and with all original tags attached.
• Returns for swimwear and lingerie are only accepted if the hygienic liner is intact.
• Items that are worn, have stains (makeup, etc.), or odors (smoke, perfume) will not be accepted and will be returned at your expense.
• Custom-made dresses are not eligible for returns due to their personalized nature.

Exchange Process:

1. Return the original item using the steps outlined below.
2. Upon receiving your return tracking information, we will issue you store credit.
3. You can use this credit to place a new order for the item you want. We provide free shipping for the new order.
4. If the item in the new order is unavailable, we will process a refund.

How to Return an Item:

1. Ensure your item meets our return criteria.
2. Securely pack the item in a box or envelope and include a note with your Order#.
3. Mail the package to our returns address (note: return shipping costs are not covered by us).
4. Provide us with the return tracking number to expedite your refund.
5. Refunds are processed within 7 business days after receiving the return, and a confirmation email will be sent once the refund is issued.

Refund Details:

• Refunds cover the cost of the products only. Original shipping costs are not refunded.
• Allow up to 7 business days for the refund process. Funds should appear in your account within 5-7 business days after the refund is issued, depending on your payment provider.

Late Returns:

• Returns received after 20 days from the date of delivery will not be accepted for returns or exchanges.

Need Help? For any inquiries or to initiate a return, please contact our customer care team.

Thank you for choosing Fashionpara.com!